Analisis kualitas pelayanan terhadap kepuasan pelanggan menggunakan metode importance - performance analysis ( IPA ) berdasarkan dimensi service quality ( servqual )
wt,1/adil,c.1
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| Format: | Skripsi |
| Language: | Indonesia |
| Published: |
Fak. Sains dan Teknologi UIN Sunan Kalijaga
2022
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