Showing 1 - 8 results of 8 for search '"SERVICE QUALITY"', query time: 0.02s Refine Results
  1. 1
    Analisis Kepuasan Pelanggan dengan pendekatan Service Quality untuk peningkatan kualitas pelayanan
    by Bawono, Baju
    Published 2010
    Subjects: “...SERVICE QUALITY...”
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  2. 2
    Analisis kepuasan mahasiswa dengan pendekatan Higher Education Performance (HedPERF)
    by Daryanto, Yosef
    Published 2012
    Subjects: “...SERVICE QUALITY...”
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  3. 3
    ANALISIS KUALITAS PELAYANAN KONSULTASI GIZI DENGAN FUZZY SERVICE QUALITY DI PUSKESMAS MANTRIJERON KOTA YOGYAKARTA
    by DESI SATYANITA
    Published 2013
    Subjects: “...FUZZY SERVICE QUALITY...”
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  4. 4
    Service, Quality dan Satisfaction (BI)
    by Chandra, Gregorius, Tjiptono, Fandy
    Published 2016
    Subjects: “...Service, Quality dan Satisfaction...”
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  5. 5
    Service Asia : How The Tigers Can Keep Their Stripes
    by Tocquer, Gerard A.
    Published 1998
    Subjects: “...1. Service quality in Asia -- manajemen....”
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  6. 6
    Services Marketing: Integrating Customer Focus Across The Firm
    by Mary Jo Bitner
    Published
    Subjects: “... and analysis of services marketing issues, practice, and strategy. Utilizing the GAPS Model of Service Quality...”
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  7. 7
    Services Marketing: Integrating Customer Focus Across The Firm
    by Valarie A. Zeithaml
    Published
    Subjects: “... and analysis of services marketing issues, practice, and strategy. Utilizing the GAPS Model of Service Quality...”
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  8. 8
    Delivering Quality Service: Balancing, Customer Perceptions and Expectations
    by Valarie A. Zeithaml
    Published
    Subjects: “...Building on seven years of research on service quality, the authors show that companies must first...”
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