Mengukur Kepuasan Pelanggan, panduan menciptakan pelayanan Bermutu/ Richard F. Gerson; Penerjemah, Hesti Widyaningrum
Saved in:
| Main Author: | |
|---|---|
| Format: | TEXT |
| Published: |
Jakarta: Penerbit PPM,
2002
|
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|