Delivering quality service: balancing customer perceptions and expectations

Delivering quality service: balancing customer perceptions and expectations

fatchul,2/irh,c.1-2

Saved in:

書目詳細資料
Main Authors:	Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry
格式:	Sirkulasi
語言:	Inggris
出版:	The Free 1990
主題:	MANAJEMEN PEMASARAN
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

PINJAM